Problem playing Kanopy videos on Citrix machines

There is a known issue with playing Kanopy videos on campus Citrix machines. Until a solution is found by IT, instructors should make alternative plans for showing Kanopy videos on Citrix machines (such as playing the videos on a connected laptop). Kanopy appears to be the only collection with temporary Citrix compatibility issues, so videos from other Library collections (e.g. Curio, NFB) should play fine.

Kanopy videos should work on non-Citrix machines, on and off campus. We recommend playing all videos via the Chrome browser.

If you have questions or problems playing Kanopy videos on Citrix machines, please contact ajensen@langara.ca.

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