Student Support 101

A quick guide for faculty to essential support services on campus

Where do I send my students for…

Academic support

The Writing and Tutoring Centre offers free one-on-one drop-in help with writing and various academic subjects (check website for schedules and availability).

The Langara Library offers a wide range of services, including help with academic research, citing sources, and online tutorials for topics such as finding research materials, evaluating resources, and plagiarism.

Disability Services is available for students with certain disabilities who may be eligible for academic accommodations, such as additional time on exams, alternate format assignments, and use of adaptive technology.

Student Success Workshops include sessions on note taking, speed-reading, exam anxiety, and stress management. These are run by the Counselling Department each term, and are free to attend.

Administrative support

Your Department Chair is your best resource for tricky situations, such as students who are missing too many classes, want to contest a grade, or request excessive extensions for assignments. Think of them as your first stop for all things administrative.

Records Management and Privacy is your resource for questions about college policy regarding records management and retention and the release of personal information. All students are protected by the BC Freedom of Information and Protection of Privacy Act.

Student Conduct and Judicial Affairs is available to help you determine the appropriate course of action if you suspect a student has violated the College’s Code of Academic Conduct by cheating or plagiarizing.

International students

IE has dedicated International Student Coordinators to assist international students with a variety of things. To check if your student is an international student and eligible for IE support, call the IE office.

Emotional & health support

The Counselling Department supports students who are sad, upset, or distressed. As a proactive step, counsellors are available for class visits to speak about the support they offer.

The Code of Conduct is in place so that if you have a student who is disruptive and/or violating the Student Code of Conduct Policy, contact the Office of Student Conduct and Judicial Affairs for advice. Early intervention is key.

Health Services offers a full-service medical clinic on campus. Many students are also eligible for extended health and dental benefits through the Langara Students’ Union.

Additional support

The Langara Students’ Union hosts a variety of events and offers a range of student supports.

Lost & Found is located at the Info Kiosk in the A building foyer.

Emergency

If you ever feel unsafe or threatened, or if there is any kind of emergency, dial 4444 from any internal phone, or 604.374.2373 from an external phone. Emergency first aid is available on campus 24 hours a day.

Sourced and compiled by Student Support Academic Plan Action Group